New Orleans's Leading Local News: Weather, Traffic, Sports and more | New Orleans, Louisiana | WWLTV.com

Company hired to resolve SWBNO billing disputes off to promising start

WWL's Down the Drain investigation says bills that remained in limbo after years of appeals are now being resolved in hours.

Down The Drain

WWL investigation exposes $36K SWBNO billing error, gets resolution for Gentilly grandmother

“Three plus years, really, to get somebody to listen. Somebody to respond. Wow,” Adline Gaudin tells WWL Louisiana.

Down The Drain

WWL investigation exposes $36K SWBNO billing error, gets resolution for grateful Gentilly grandmother

“Three plus years, really, to get somebody to listen. Somebody to respond. Wow,” Adline Gaudin tells WWL Louisiana.

Mike Perlstein

Three drainage pumps failed at peak of Hurricane Francine, officials say

JP Public Works Director Mark Drewes explained that three out of the four airport pumps failed at the peak of the storm.

Down The Drain

Down the Drain: Why some areas took longer to drain during Hurricane Francine, S&WB answers

The system performed well overall in difficult conditions, but in specific parts of the city, some of the same problems that have plagued it for years popped back up

Down The Drain

'We do the best we can' - S&WB director says old system, overwhelming rains causing N.O. problems

Hurricane Francine's drenching rains and an antiquated system overwhelmed the city's capacity to drain, pump water and wastewater.

Down The Drain

N.O. City Council President addresses Sewerage and Water Board pump failures

N.O. City Council President Helena Moreno gives an update on why pumps failed in Orleans Parish.

Down The Drain

Latest update on S&WB drainage pump failures amid flooding across the area, slow drainage

WWL Louisiana David Hammer gives the latest update on S&WB. 5 backup power generators EMDs down in Hollygrove, Lakeview, Gentilly, maybe N.O. East.

Down The Drain

S&WB addresses pumps, drainage, and outage concerns amid Hurricane Francine

Officials with the board discussed concerns about some of the pump stations and what's being done to prepare for the storm.

Down The Drain

Gentilly woman's SWBNO bill went from $100 a month to thousands

It's a Sewerage and Water Board problem first uncovered in depth by WWL Louisiana's "Down-the-Drain" investigative team more than five years ago.

Down The Drain

Investigation: Utility bill woes persist for SWBNO customers

It's a Sewerage and Water Board problem first uncovered in depth by WWL Louisiana's "Down-the-Drain" investigative team more than five years ago.

Remembering Eric Paulsen: A special tribute

A letter to legendary WWL anchor Eric Paulsen

Chilly weather here until Saturday

'Bomb cyclone' kills 2 and knocks out power to over half a million homes across the northwest US

New Orleans's Leading Local News: Weather, Traffic, Sports and more | New Orleans, Louisiana | WWLTV.com

Company hired to resolve SWBNO billing disputes off to promising start

Company hired to resolve SWBNO billing disputes off to promising start

WWL investigation exposes $36K SWBNO billing error, gets resolution for Gentilly grandmother

WWL investigation exposes $36K SWBNO billing error, gets resolution for grateful Gentilly grandmother

Three drainage pumps failed at peak of Hurricane Francine, officials say

Down the Drain: Why some areas took longer to drain during Hurricane Francine, S&WB answers

'We do the best we can' - S&WB director says old system, overwhelming rains causing N.O. problems

N.O. City Council President addresses Sewerage and Water Board pump failures

Latest update on S&WB drainage pump failures amid flooding across the area, slow drainage

S&WB addresses pumps, drainage, and outage concerns amid Hurricane Francine

Gentilly woman's SWBNO bill went from $100 a month to thousands

Investigation: Utility bill woes persist for SWBNO customers

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