NEW ORLEANS — Services at Office of Motor Vehicle locations in the metro area remained limited Tuesday as the state continued to recover from an attempted ransomware attack last month.
All 79 Office of Motor Vehicles locations across Louisiana were closed after the attempted ransomware attack was discovered Nov. 18. They remained closed for a week then partially opened Nov. 25, with New Orleans and Baton Rouge locations re-opening to long lines and limited services.
By Tuesday, OMV officials announced 64 of the 79 locations were back open. The Veterans Boulevard OMV was once again able to process new vehicle registrations and renew old ones, as well as renew and give out new drivers licenses.
Finger printing and background checks conducted through the Louisiana State Police was also back up as of Tuesday, police officials said.
Other OMV locations remained limited in what they could process as the computer systems continued to recover. At the New Orleans East OMV, for example, staff on Tuesday were still not able to issue new drivers licenses or renew old ones.
OMV Commissioner Karen St. Germaine cited the office's aging system.
"Everything is pretty much the same (as last week). OTS is doing it's best to correct issues. But it's such a big task to do to a 40 year old system. Hopefully we will be better than we were before," St. Germaine told WBRZ.
You can check the full list of available services by going to the OMV website and clicking on each location
VETERANS
- Vehicle Registration Renewal
- Vehicle Registration Issuance
- Reinstatement
- Installments
- Drivers License Renewal
- Drivers License Issuance
KENNER
- Drivers License Issuance
- Drivers License Renewal
- Vehicle Registration Issuance
- Vehicle Registration Renewal
N.O. EAST
- Vehicle Registration Issuance
- Vehicle Registration Renewal
HARVEY
- Drivers License Issuance
- Drivers License Renewal
- Vehicle Registration Issuance
- Vehicle Registration Renewal
SLIDELL
- Drivers License Issuance
- Drivers License Renewal
- Vehicle Registration Issuance
- Vehicle Registration Renewal
St. Germaine said the offices will continue to work toward becoming fully functional again.
Gov. John Bel Edwards declared a State of Emergency following the ransomware attack on Louisiana.
The declaration allows several agencies to take actions, including waiving fees and fines, in relation to services that have been temporarily cut off by the attack.
Ten percent of the state's 5,000 computer network's servers that power operations across state government and 1,600 PCs were damaged by the ransomware attack.
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