NEW ORLEANS — The city of New Orleans will have one more round of financial assistance available for people who are in danger of utility disconnections due to overdue bills.
The assistance is open to residents who have applied for rental assistance through the city but who have not yet received utility assistance.
The event will be held on Wednesday, December 13 and Thursday, December 14 from 9 a.m. until 3 p.m. or until capacity is reached at the Joe Brown Park Recreational Center (5601 Read Blvd.)
The Sewerage and Water Board will be on hand to assist customers. There will also be translators if a resident needs assistance.
Utility assistance will be fast-tracked for eligible renters that have past due balances and have not received prior assistance. The City must be provided with the utility account number to make delinquent payments on each account. Payments will be made directly to the utility provider.
City employees will be onsite to review documentation for past due utility assistance applicants. Residents are encouraged to complete the online application located at nola.gov/community-development/utility-assistance-program/ prior to the event.
Applicants must provide the following:
- A form of identification
- Proof of address and/or current lease
- Proof of current total household income
- Documentation evidencing the past due utility bill(s)
The City of New Orleans has provided more than $4 million in emergency utility assistance. Approximately 4,500 households have been assisted since the beginning of the pandemic. For questions or for more information, residents should contact OCD at (504) 658-4200.
The previous offerings have drawn large crowds, so interested residents are advised to show up early.
