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City of New Orleans gives utility assistance to residents

The event was Thursday, Apr 11 and Friday April 12. The event will start at 9 a.m. and end at 3 p.m. or until capacity is reached.

NEW ORLEANS — The City of New Orleans is helping renters who are at risk of getting their electricity or water disconnected. The event was set for Wednesday, April 9, but due to severe weather, it was  rescheduled to Thursday, Apr 11, and Friday, April 12.

Residents who are eligible renters can receive utility assistance at Joe Brown Park Recreational Center, located at 5601 Read Blvd.

Officials said the utility assistance will be fast-tracked for eligible renters that have past due balances and have not received prior assistance. In order to receive assistance, the utility account number is needed. Payments will be made directly to the utility provider.   

Applicants must provide the following:   

  • A form of identification 
  • Proof of address and/or current lease 
  • Proof of current total household income 
  • Documentation evidencing the past due utility bill 

City employees will be onsite to review documentation for past due utility assistance applicants. . Residents are encouraged to complete the online application located at https://nola.gov/community-development/utility-assistance-program/, prior to the event. 

The event will start at 9 a.m. and end at 3 p.m. or until capacity is reached.

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