LEESVILLE, La. — Louisiana’s statewide toll system, GeauxPass, issued a scam alert informing local residents of a nationwide “smishing” scam.
According to GeauxPass officials, scammers are using text messages to falsely represent a tolling agency and make false claims that a toll payment is due.
The fake text messages direct recipients to an unaffiliated website, where they are asked to provide personal and financial information to settle alleged balances. GeauxPass will never ask for personal information via text.
In this case, scammers directed responses to a web address that was misspelled by one letter, leaving out the "x" in GeauxPass and having a .net domain instead of .com.
INCORRECT: https://geaupass.net
The correct website to access your GeauxPass account and contact the customer service team is www.geauxpass.com.
WWL Louisiana reporter Paul Murphy received one such fake bill on Monday, Sept. 16, as seen in the image below:
Tips to avoid online scams include:
- Check domain names carefully and remember that scammers are hoping you don’t notice small changes
- Don't log in if anything seems suspicious
- Delete any scam text received
- If you clicked any link or provided your information, make efforts to secure your personal information and financial accounts
- When in doubt, call GeauxPass customer service
To view the FBI's reporting recommendations, click here.
If you have any questions, contact GeauxPass Customer Service by emailing customerservice@geauxpass.com or calling 866-662-8987.
